Bodyshop Manager

Bodyshop Manager
Location: Bournemouth
Hours: 7:00 am-5:00 pm Monday-Friday
Basic Salary: £57,500 Basic - £75,000 OTE

Overview

We are looking to recruit a Bodyshop Manager to facilitate and oversee the day to day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver quality repairs, on time, every time.

Responsibilities

• Ultimately responsible for all activities at the repair centre through effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
• Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
• Engage all team members for managerial, supervisory and customer facing positions; review performance and objectives of staff and develop a training plan.
• Personally monitor customer complaints and ensure that they are resolved quickly and fairly.
• Ensure that all housekeeping and health and safety regulations/policies are adhered to by all members of the team.
• Prepare accurate data and statistics in line with weekly and monthly reporting requirements and contribute to regional meetings to help identify and promote new business opportunities.

Skills and Qualifications

• Strong organisational skills
• Flexible work attitude
• Ability to effectively deliver site performance and profitable growth
• Excellent leadership skills and technical expertise
• Strong communication skills for customer service and team communication
• Strong leadership qualities
• Experience in a managerial position in a bodyshop or similar environment

Contact Information

If you think you are a good fit for this Bodyshop Manager role, please contact Shauna at Auto Skills and state reference job number 53655.