Bilingual Incident Manager - AWS Support (Korean/English)

AWS Support is looking for a Korean and English bi-lingual Incident Management Engineer to join the ES2 team in Dublin, focusing on incident response for high-impact workloads and leading communications during major events. The role requires strong analytical skills and customer-focused leadership.

Core business hours are 8am-5pm SAST, and the candidate will drive operational improvements across AWS while collaborating with Engineering and support teams to protect customers globally.