Bilingual Customer Success Associate - Spanish/English (Onboarding)

Posted 2 days 23 hours ago by PassFort

Permanent
Full Time
Multilingual Jobs
London, United Kingdom
Job Description

Moody's is seeking a customer engagement specialist to drive successful outcomes across the customer lifecycle. You'll manage adoption, health, and retention at scale, act as a trusted advisor, and lead webinars and training to empower clients.

You'll collaborate with cross-functional teams, develop training resources, monitor usage, and identify opportunities and risks while maintaining product knowledge and contributing to continuous improvement.