Bilingual CSM - Enterprise SaaS Growth & Retention

A leading technology company is seeking a Customer Success Manager to enhance customer relationships across EMEA and North America. The ideal candidate will be fluent in English and French and has 3-7+ years of experience in Customer Success or Account Management. You will drive customer onboarding, adoption, and long-term success, collaborating closely with sales and technical teams. This hybrid position offers the opportunity to work from London, participating in strategic initiatives and ensuring customer satisfaction.