Bike Service Centre Lead - Customer Experience

Trek Bicycle Corporation Ltd is seeking a Service Lead in Bath to run the store's Service Centre, supervise mechanics, and ensure top customer service. The role combines service expertise with sales collaboration to deliver Trek's hospitality and keep costs in check.

Applicants should have 3+ years in bicycle service, strong leadership, and excellent planning skills to drive efficiency and positive customer outcomes. This is a full-time, on-site position.