BI Manager

Overview

Business Intelligence Manager

Location: London

Salary: Competitive

Work Type: Hybrid Working

GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring.

GLAS' vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions.

The business currently comprises approximately 300 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice. GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs. GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $300 billion assets across its global platform. The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Dubai and Hong Kong.

GLAS is embarking on several strategic programs to enhance and strengthen its Global product and service capabilities. With the significant growth of the overall business, the Business Solutions technology team is now looking for an experienced BI Lead with a background in Finance to drive our data and intelligence discipline forward. This team is responsible for delivering innovative digital and technological initiatives as outlined in their strategic roadmap.

The Role

This role encompasses three core areas: Governance and Strategy, Enterprise Reporting, and Leadership. You will bring proven experience across all three, using your deep BI expertise not only to deliver impactful insights but also to embed best practices, standardise reporting, optimise development and delivery processes and manage a growing team of BI Analysts.

Reporting to the Head of BI, this position offers a balance of hands-on technical work and leadership, with the opportunity to guide a team of developers in a collaborative, growth-oriented environment while strategising and delivering enterprise level reporting objectives.

As BI Lead, you will lead the design policy and deployment of a comprehensive reporting framework for both internal and external stakeholders. You'll shape the strategic direction of BI initiatives, implementing a robust data governance process to ensure the accuracy, consistency, and security of all reporting outputs. You will have demonstrable skills in Power BI, including the management and maintenance of the Power BI service and applications developed in Power Apps. You will identify gaps in our development processes and set strong governance on new development processes. You'll work closely with business stakeholders to understand their needs and deliver scalable, high-impact solutions while planning for long-term scalable and strategic growth.

Beyond technical expertise and strategic planning, this role requires strong leadership to support, mentor and guide a small team of developers, ensuring objectives are delivered within the ISO framework. You'll play a pivotal role in building and nurturing a high-performing BI team and serve as the primary point of contact for BI-related requests, including direct client engagement. You'll be a natural problem solver, adept at managing incoming queries, prioritising tasks, and effective at delegating. Representing the BI team in daily stand-ups, you'll ensure the backlog is well-maintained with clearly defined Jira stories that provide the necessary context for smooth delivery.

You will be keen to foster a culture of creativity, collaboration, and continuous learning.

Core Competencies

• Leadership: Proven experience in managing and developing high-performing teams, fostering collaboration and innovation. Ability to set clear goals, mentor team members, and drive performance through effective oversight and accountability.
• Extensive Power BI Expertise: Over 7 years of hands-on experience with Power BI, including Power Query, DAX, and Report Builder. Proven ability to design and deliver complex, scalable dashboards and reports.
• Advanced Reporting Capabilities: Skilled in building paginated reports, embedding Power BI content into applications, and implementing robust Row-Level Security (RLS) for secure data access.
• Power BI Service & Tenant Administration: Deep understanding of Power BI service administration, including workspace governance, deployment pipelines, and tenant-level configurations.
• Data Modelling & Visualization: Advanced skills in dimensional modelling, star/snowflake schemas, and crafting intuitive, insight-driven visualizations.
• Strategic Thinking & Data Governance: Strong understanding of data governance, data quality frameworks, and the ability to translate business needs into scalable BI solutions.
• Microsoft Fabric Proficiency: Strong experience with Microsoft Fabric, particularly in the data warehousing and One Lake components, enabling unified data architecture and analytics.
• Power Platform Integration: Expertise in Power Automate and PowerApps for workflow automation and low-code application development.
• Modern Data Warehousing: Proven track record in designing and maintaining enterprise-grade data warehouses using Azure Data Factory (ADF), Azure Synapse Analytics, and related tools.
• SQL & Microsoft Stack Mastery: Strong command of SQL Server, T-SQL, and the broader Microsoft data ecosystem.
• Agile Delivery & DevOps: Experienced in Agile methodologies (Scrum, Kanban), SDLC, and tools like Jira and Azure DevOps for backlog management and CI/CD pipelines.
• Stakeholder Management: Skilled in navigating stakeholder relationships and aligning team efforts with broader business objectives.
• Education & Continuous Learning: Educated to degree level in a relevant field, with a commitment to continuous professional development and staying current with emerging BI trends.

Benefits

• Base salary + bonus
• 28 days annual leave + bank holidays
• Long service award
• Private Medical Insurance
• Private pension plan
• Life insurance plan
• Employee Assistance Program (EAP)
• Season ticket loan scheme
• Yearly eye examination
• Gym membership discount
• Career development and study support

About GLAS

Global Loan Agency Services Limited was established in 2011 as an independent provider of finance administration services. Global Loan Agency Services Limited is a privately-owned business, founded by Mia Drennan and Brian Carne. The company was originally created to provide the market a willing participant in complex loan restructuring transactions where many large institutions are reluctant to take swift and cooperative action. The company has grown into a multi-faceted financial institution offering services in loan administration, trustee services on bond financings and escrow services.

It's our people who make GLAS successful and we strive to recruit and retain the best people and operate in an environment underpinned by inclusivity, diversity, and opportunity. We recognise that a more inclusive workplace allows ideas and a variety of points of view to trigger discussions or deliver innovative results.

Besides, we want people at GLAS to be successful - we are committed in your career development. We truly believe in and live by our values of stepping in, stepping up and standing out.

In addition to our commitment to a diverse workforce we are also happy to talk about flexible working to support