Beverage Floor Manager

Location: Park Plaza Westminster Bridge London, United Kingdom

Salary: Competitive Salary + Bonus + Excellent Benefits

M&E Beverage Floor Manager Opening! - Park Plaza Westminster

Park Plaza Westminster is a leading Meetings and Events Hotel with 32 conference, event, and meeting rooms, including the Westminster Ballroom for up to 1,400 delegates in the heart of Central London.

The role of the M&E Beverage Floor Manager is to oversee the daily beverage operations while managing a busy Meetings and Events service. Reporting directly to the M&E Beverage Manager, the Floor Manager ensures all events are staffed and managed according to relevant documentation such as BEOs and floor plans. The role also involves ensuring that the beverage aspect of the Meetings and Events operations maintains the highest standards.

As our M&E Beverage Floor Manager, you will receive:

• Salary: Competitive Salary + Service Charge + Excellent Benefits
• Heavily discounted hotel rates across Europe (including Radisson Hotel Group and family & friends)
• Food & Beverage discounts at our restaurants and bars for your entire party
• Starting with 30 days of holiday per year, including bank holidays, increasing with years of service
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750
• Vitality at Work scheme with gym discounts and more
• Ride to Work scheme & free cycling lessons
• Benefit Hub - discounts at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
• Free dry cleaning for work uniforms
• Annual staff parties and events

Operational responsibilities include:

• Coordinating with Sales and Planning regarding beverage requirements and Banquet Event Sheets
• Maintaining controls and procedures to ensure high standards, efficiency, and professionalism in beverage operations
• Managing up to 100 agency, casual, and permanent staff members
• Monitoring prices, sales, breakages, waste, etc., to ensure profit margins meet budgets and KPIs
• Having excellent knowledge of all beverages, including spirits, cocktails, wines, and beers
• Supporting stock control, ordering, and conducting regular stock counts
• Serving as the first point of contact for clients, addressing questions or queries, and liaising with clients during events
• Knowledge of setting up, safe operation, storage, and handling of hotel Meeting & Events bar equipment such as PDQs and Micros stations
• Assisting in controlling operational costs, including payroll, F&B costs, and wastage
• Conducting staff briefings and departmental meetings
• Understanding departmental and hotel emergency plans and assisting in training staff accordingly

What we are looking for

• In-depth knowledge and experience in Meetings and Events operations within a busy hotel environment
• Experience managing large-volume conference and banqueting operations
• Personal Licence Holder required

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.