Benefits Caseworker - Housing Benefit & Council Tax (FTC)

Colchester City Council is seeking a Benefits Case Worker for a 12 Month Fixed Term (Maternity Cover). The role involves processing Housing Benefit and Local Council Tax Support claims, with 37 hours per week and a strong emphasis on customer service.

You will assess and calculate claims, handle changes in circumstances, and resolve first-point contact queries while ensuring compliance with UC regulations. A level or equivalent experience is required, with excellent communication skills.