Benefits Advisor

Benefits Advisor
Salary £27,000 FTE, 17.5 - 21 hours per week, 6.6 weeks holiday
Remote working with occasional travel for events and meetings in West Sussex

Are you a skilled benefits advisor with a passion for maximising income for children and young people with special educational needs and disabilities?

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of our services providing information, training and peer support.

Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP). Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.

We are looking to recruit a skilled and motivated benefits advisor to join our team
The post holder will be responsible for the delivery of advice and guidance on Carers Allowance, Disability Living Allowance and Personal Independence Payment to parent-carers of children and young people with SEND in West Sussex.

Person Specification (essential):
• Proven experience of providing welfare and benefits advice preferably gained with either children or adults with disabilities
• Experience of using CRM databases
• Experience of using MS Office including SharePoint
• Understanding of challenges facing parents and carers of children with SEND
• In-depth knowledge of Carers Allowance, DLA and PIP)
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
See attached job description for details and full criteria

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.

Closing date for applications is 6th October 2025

Interviews to be held in Littlehampton on 16th October 2025

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)