Beauty Coach (20hrs/wk)

Location: York, GB, YO19 4TA

Company: CLARINS

The role

Delivering exceptional customer service, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you'll do

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand.
• Have the confidence to overcome selling challenges.

You are

• Passionate about skincare and beauty.
• A confident and articulate communicator.
• A pro active and enjoy exploring new sales opportunities.
• Customer focused and results oriented.

You have

• Experience in a hands on beauty or retail role with exceptional customer service skills.
• Excellent communication skills and can build relationships quickly.
• Ability to be flexible and work shifts including weekends and evening.

We have

• Competitive compensation package.
• 33 days annual leave (inclusive of bank holidays).
• Clarins For You - Our Reward and Benefits Platform.
• Generous employee discount and training allocation.
• Potential to earn up to 3% performance based bonus.
• Access to a range of wellbeing services through our Employee Assistance Programme.

About Clarins Group: A B-Corp certified global leading skincare and make up company. Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO and the Employers Network for Equity and Inclusion (ENEI).