BDC Administrator

BDC Administrator page is loaded BDC Administratorlocations: Suburban Ford of Waterford, Waterford, MI 48327time type: Full timeposted on: Posted Todayjob requisition id: R107702 Dealership:L0434 Suburban Ford of Waterford# Suburban Ford of Waterford If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success! We are committed to Growing our Company and Growing our People! We are one of over 180 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company. We are growing fast! And with growth comes opportunity. With dealerships in 18 states we can offer the right career path for you! Responsibilities:The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership. Gather accurate customer information to create a database for continual follow-up and retention Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions. Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention. Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers. Qualifications: Ability to present information in a clear and professional manner. Ability to manage one's own time effectively. Ability to type efficiently. Basic & phone computer skills.At Lithia & Driveway, we stand by our mission of Growth Powered by People , as we build a workplace that ignites ideas and opportunities to Earn Customers for Life . Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!