Bar and Waiting Assistant

Bar and Waiting Assistant Watergate Bay Hotel - The Living Space

As our Bar and Waiting Assistant, you'll show what it means to work for a hotel that goes above and beyond for our team and guests, creating memorable experiences they'll cherish for a lifetime.

What you'll be responsible for

• Welcoming guests in a warm, friendly, timely and relaxed yet professional manner.
• Working in all areas of our restaurant.
• Preparing hot and cold drinks with flair, creativity, and consistency.
• Continually building upon company and product knowledge and providing input on how we can continually develop and improve.
• Partaking in team tasting sessions for an authentic understanding of our menus, providing first hand knowledge for guest queries and boosting overall team creativity and rapport.
• Keeping the area you're responsible for clean, tidy and organised.
• Taking care of guests' billing.
• Offering new team members a helping hand, supporting their training and development.
• Working together as part of our committed, efficient and dynamic team.
• Following the guidelines outlined in the staff handbook and department standard operating procedures.
• Adhering to our Health and Safety and COSHH regulations (Control of Substances Hazardous to Health).

What we're looking for

• A strong customer service ethos, with a keen eye for the small details that make a meaningful impact.
• Barista, waiting or bar experience (or time working in other people facing roles in retail or leisure).
• Excellent time management and organisational skills.
• Exceptional attention to detail.
• The ability to work efficiently and effectively as part of a team.
• A real energy and passion for everything that you do with lots of enthusiasm and personality.
• A genuine desire to provide an excellent guest experience.
• An aptitude for using new technology to facilitate a smooth ordering and billing process, without compromising our guest experience.

What we can offer in return

• A relaxed, professional place to work in a beautiful location - at one of the UK's most striking beaches.
• A welcoming team, eager to support and encourage each other.
• Excellent career prospects in an ever expanding organisation.
• Special rates for you and your friends and family to stay at the hotel.
• Team discounts on treatments in Swim Club.
• Discounts for you and your friends and family at Zacry's, The Beach Hut, and Living Space Restaurants.
• Team discount at our Cubs coffeeshops.
• Team discounts at Shop on the Beach and other partner businesses.
• Free surf lessons, surfboards and wetsuits hire from Wavehunters.
• Team social events throughout the year.
• Team assistance scheme - a dedicated helpline for support & advice on topics from mental health through to managing your finances.