Bar and Restaurant Manager Osprey Hotel

Bar and Restaurant Manager Osprey Hotel

Are you a visionary leader with a passion for exceptional hospitality? The Osprey Hotel, a vibrant destination in Naas, Ireland, and part of the esteemed PREM Group, is seeking a dynamic and experienced Bar and Restaurant Manager to elevate our guest experience.

In this pivotal role, you will be the driving force behind the seamless operation and outstanding service of our bustling hotel bar and restaurant. Your leadership will extend across all beverage services and food services in bar and restaurant. You will inspire, motivate, and develop a dedicated team of up to 40 colleagues, fostering a culture of excellence, teamwork, and accountability.

Success in this position hinges on your astute financial acumen. You will strategically manage beverage costs, optimise stock levels, and oversee departmental budgets, constantly seeking innovative opportunities to maximise revenue. If you are a passionate hospitality professional with a proven track record in a fast-paced, high-quality environment, eager to make a significant impact within a supportive and forward-thinking group, we invite you to join our team.

About the role

As our Bar and Restaurant Manager, you'll be at the heart of the action, orchestrating the daily rhythm of a bustling hotel bar and restaurant . Your day will be a dynamic mix of operational oversight, team leadership, and strategic planning. You'll ensure every guest receives a welcoming and memorable experience, from a quiet drink at the bar to a large scale wedding reception.

This role offers significant growth potential, reporting directly to the Operations Manager. You'll have the autonomy to implement revenue generating initiatives, refine service standards, and develop your team through coaching and training. It's an exciting opportunity to make a tangible impact, shape the guest journey, and advance your career in hospitality management within a supportive and forward-thinking group.

Key Responsibilities

Operational Management

• Manage the day-to-day operations of the hotel bar and restaurant, ensuring a seamless and welcoming guest experience.

• Oversee all food and beverage service within the bar and restaurant, ensuring service standards are consistently maintained.

• Coordinate and manage beverage service for all ballroom functions, including weddings, conferences, corporate events, and banquets, working closely with the Conference & Banqueting team.

• Ensure efficient staffing and operational planning to meet business demands across all outlets.

• Monitor service quality, guest satisfaction, and departmental performance.

• Maintain high standards of cleanliness, presentation, and safety throughout all bar and restaurant service areas.

• Cover Duty Manager shifts as required.

Team Leadership

• Lead, supervise, train, and motivate a team of up to 30 food and beverage colleagues.

• Conduct regular team briefings and ensure effective communication across all shifts.

• Support recruitment, onboarding, training, and performance management of team members.

• Foster a positive working environment focused on teamwork, accountability, and guest satisfaction.

• Develop colleagues through coaching and ongoing training initiatives.

Financial Management

• Manage food and beverage cost controls, stock levels, and departmental budgets.

• Monitor sales performance and implement initiatives to maximise revenue opportunities across the bar, restaurant, and beverage function business.

• Conduct regular stock takes and investigate variances.

• Ensure accurate cash handling procedures and compliance with hotel policies.

Compliance and Standards

• Ensure compliance with all food safety, licensing, health and safety, and responsible serving regulations.

• Maintain excellent standards of hygiene and cleanliness in accordance with company and statutory requirements.

• Ensure all operating procedures are followed consistently.

• Manage and minimise risks relating to service delivery and guest safety.

Guest Experience

• Deliver exceptional customer service and ensure all guest feedback is addressed promptly and professionally.

• Build positive relationships with guests, clients, and function organisers.

• Actively drive service excellence and a culture of hospitality throughout the team.

About the company

PREM Group is a leading hospitality management company operating across Europe, specialising in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.

Required Criteria

• Previous experience in a Bar Manager or Senior Food & Beverage supervisory role.
• Strong leadership experience managing large teams.
• Excellent customer service and communication skills.
• Experience managing beverage operations for events and functions.
• Strong organisational and planning abilities.
• Knowledge of stock control, cost management, and budgeting is essential.
• Flexibility to work evenings, weekends, and public holidays as required.

Desired Criteria

• Experience within a hotel environment.
• Food Safety and Manual Handling certifications.
• Knowledge of micros systems and stock management software.
• Professional qualification in Hospitality Management.

Skills you'll need

• Budget Control
• Cost Management
• Operations Management
• Performance Management
• Team Management
• Cash Management
• Bar Skills
• Banqueting Skills
• Exceptional Customer Service Skills
• HACCP/Food Safety Management Skills
• Supervisory Skills
• Stock Taking
• Leadership
• Communication
• Planning and Organising