Bar and Floor The Saint Saint Andrews Full time / Part time £12.71 plus tronc

Bar and Floor Duties

Customer Service - Greet and serve customers in a friendly and professional manner, ensuring an exceptional experience throughout their visit.

Bar Operations - Prepare and serve drinks, manage the bar area efficiently, and ensure all drink orders are fulfilled quickly and accurately.

Floor Management - Assist in overseeing the floor, ensuring tables are clean, orders are taken promptly, and customers are satisfied with their service.

Health & Safety Compliance - Adhere to all health, safety, and hygiene regulations, ensuring the bar and floor areas are clean and safe for both staff and customers.

Cash Handling & Transactions - Process customer payments accurately, manage cash registers, and ensure all transactions are recorded correctly.

Required Skills

Customer Service Excellence - Strong ability to engage with customers, anticipate their needs, and resolve any issues to ensure a positive experience.

Communication Skills - Clear and effective communication with customers, team members, and management to ensure smooth service and coordination.

Multi-tasking & Time Management - Ability to juggle multiple tasks, such as serving drinks, taking orders, and ensuring the floor runs smoothly, all while maintaining attention to detail.

Teamwork & Collaboration - Ability to work well as part of a team, supporting colleagues in both bar and floor areas to provide seamless service.

Knowledge of Food & Drink - A solid understanding of drink recipes, menu items, and bar equipment, ensuring drinks are prepared correctly and efficiently.

Benefits

• Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work/life balance.