Banqueting Porter

POSITION PURPOSE

A Banqueting Porter will play a vital role in ensuring the seamless setup, smooth execution, and efficient breakdown of all banquet and event functions. You will uphold the highest standards of service and presentation, contributing directly to the luxurious guest experience expected at a five-star establishment. The ideal candidate is proactive, detail-oriented, and capable of working under pressure in a fast-paced environment.

ESSENTIAL FUNCTIONS

• Set up, arrange, and break down function rooms according to event orders and client specifications (e.g., tables, chairs, staging, dance floors, audiovisual equipment).
• Ensure all front of house banquet spaces are consistently clean, presentable, and stocked with necessary items (e.g., linens, water stations, notepads).
• Assist in the movement and storage of banquet equipment and furniture in a safe and organised manner.
• Maintain the highest level of cleanliness and safety in all banqueting areas in accordance with hotel standards and health regulations.
• Liaise with the Banqueting Manager and Events team to ensure all logistical requirements are met promptly and professionally.
• Provide discreet, courteous, and efficient service to guests and VIPs during events.
• Adhere to hotel policies, procedures, and uniform standards at all times.
• Report any maintenance issues, safety hazards, or incidents to the appropriate department.

SKILLS AND QUALIFICATIONS

• The ability to lift, carry, assemble, dismantle, and move heavy objects, and to remain active or stand for extended periods.
• Excellent attention to detail and willingness to strictly adhere to standards to ensure accurate setup and regimented maintenance of banquet spaces and equipment.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• Good organisational skills to manage multiple tasks and priorities effectively.
• Good teamwork to be able to work effectively with other staff members to ensure smooth event set up.
• Problem solving skills are a must for identifying and resolving issues that may arise during event set up.

QUALIFICATION STANDARDS

• Eligibility to live and work in the UK
• Ability to communicate freely in the local language
• Good attention to detail and accuracy
• Casual position - Day & Night shifts