Banking and Payments Team Leader
Posted 5 hours 29 minutes ago by Barchester Healthcare
We are looking for a Banking and Payments Team Leader to oversee the smooth running of our day-to-day banking and payment activities across the business.
This is a key role within our Finance team, where you will lead a high performing team responsible for direct debits, payment runs, refunds, and bank reconciliations. You'll also work closely with the Banking & Payments Team Manager to support system processes, compliance, and continuous improvement across multiple banking platforms.
What You'll Be Doing Payments & Banking Operations- Support the management of payment processes including direct debits, credit card receipts, refunds and online payments
- Oversee weekly BACS payment runs, ensuring accuracy, authorisation and duplicate checks
- Manage urgent and manual payment requests, ensuring timely processing
- Ensure all transactions are accurately recorded within the general ledger
- Reconcile bank accounts on a daily and monthly basis
- Review, process and manage direct debit mandates and collections
- Support and maintain key banking systems including Bankline, Worldpay, Bottomline, BACS and Equals
- Assist with the management of SUN profiles, HSMs and BACS submissions
- Support the setup of new home bank accounts and petty cash cards
- Ensure adherence to banking standards, controls and best practice
- Share system updates and process improvements with the wider team
- Lead and supervise a high-performing Banking & Payments team
- Organise workloads to ensure deadlines and quality standards are met
- Support recruitment, onboarding and development of team members
- Coach and mentor colleagues to build capability and confidence
- Identify performance issues and escalate where appropriate
- Foster a positive, collaborative and high-performing team environment
- Assist with audit queries relating to banking processes and transactions
- Act as a key contact for internal teams, homes and suppliers on payment queries
- Build strong working relationships across the business to support smooth operations
- Experience in banking and payments operations
- Experience working within a finance team or relevant finance qualification
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills with the ability to engage stakeholders at all levels
- Strong problem-solving skills with an analytical mindset
- Proficient in Microsoft Office, particularly Excel
- Ability to work to deadlines and maintain high levels of accuracy
- Experience supporting or leading a team
- Experience working with banking systems such as BACS, Bottomline, Bankline or similar
- Experience in a multi-site or complex organisation
At Barchester, we're committed to delivering the highest standards of care - and that starts with having strong, reliable support functions behind the scenes.
You'll be joining a supportive and collaborative finance team where your contribution truly matters. This is a great opportunity to step into a leadership role, drive improvements, and develop your career within a growing organisation.