Bank Support Worker

Bank Support Worker

Application Deadline: 17 April 2026

Department: Healthcare Assistants and Support Workers

Employment Type: Zero Hours

Location: Penfold Lodge

Compensation: £13.45 / hour

Description

Penfold Lodge is a residential service located in Clacton-on-Sea, Essex. The home supports for 18 men with mental health needs. We are situate close to the sea front, off a main road in the town centre.

Our team are dedicated to improving the health and wellbeing of the people we support, providing them with the skills needed for them to live a healthier and happier life back in the community.

We can also support people who have a mild learning disability alongside their primary mental health diagnosis, and those who are stepping down from secure mental health settings, psychiatric intensive care units (PICUs) and forensic services.

What you'll be doing

We are looking for a compassionate and dedicated Bank Support Worker to join our team. In this rewarding role, you will provide the highest standard of person-centred support and care, enabling the people who use our service to live with dignity, independence, and choice.

Bank Support workers are key workers, and provide direct support to our service users in support them to live there best lives. Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

You will play a vital part in helping individuals achieve their personal goals, supporting them in daily living, and empowering them to realise their potential.

Key Responsibilities

• Provide personal care and support with daily living tasks.
• Encourage and assist participation in activities and community life.
• Support service users in achieving their personal outcomes in the way they choose.
• Maintain accurate records, care plans, charts, and daily notes.
• Build positive relationships with service users, families, colleagues, and stakeholders.
• Uphold safety, security, and confidentiality in line with policies and regulations.
• Act as a key worker for individuals, helping them to set goals and track progress.
• Promote choice, independence, and involvement at all times.
• Contribute to continuous improvement by sharing ideas and suggestions.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures.
• Experience in care or support work (desirable, but not essential - training provided).

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Pension enrolment
• Access to development opportunities
• Refer a friend bonus
• DBS paid for

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.