Bank Investigating Officer

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Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

We've been rated 'good' overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust.

We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our "People First Culture" which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.

Job overview

This is a BANK role

To take the lead in conducting thorough, fair and equitable casework investigations in a range of complex employment matters including disciplinary, grievance and bullying and harassment in line with relevant policy and procedure. This will cover a full range of staff groups including both medical and non-medical staff.

The investigator will be expected to provide a written report detailing the outcome of the investigation and present the findings in a formal setting as required under relevant Trust policies.

Main duties of the job

To approach investigations using a restorative, just culture lens.

Work autonomously as the lead investigator on complex and highly complex employee relations cases relating to staff from all staff groups and levels within the organisation, in line with the relevant Trust policies and procedures.

Deploy appropriate investigative techniques to ensure a timely, fair and equitable investigation is carried out, working within the scope of the terms of reference agreed, whilst using a 'person centred' approach.

Be responsible for ensuring that individuals subject to investigation processes receive the correct documentation and have a full understanding of what is involved.

Provide appropriate support to staff during an investigation, liaising with the Case Manager and Occupational Heath if required.

To interview all necessary individuals in order to obtain evidence and facts in respect of the issues raised to ensure the facts are clear.

Gather, analysis and assess all other evidence and documentation from a range of sources relevant to the investigation to ensure the facts are clear.

Produce professional, accurate, factual and unbiased investigation reports for submission to the Case Manager.

Present the investigation findings at formal Trust hearings and/or appeal meetings.

Working for our organisation

Now is an exciting time to join us as a Bank Investigating Officer, with the opportunity to work flexibly across Derbyshire Healthcare, Chesterfield Royal Hospital and neighbouring Trusts to conduct high quality and timely investigations.

You will work closely with the Employee Relations Team to undertake a range of investigations, including disciplinary, grievance and bullying and harassment on behalf of the Trust.

You will plan and organise the investigation processes, ensuring the terms of reference are fully investigated in a timely manner, and all relevant facts and information are gathered whilst communicating effectively with all staff members.

The successful applicant must be able to formulate high quality, objective and balanced reports thorough analysis of the facts and present to a hearing where required.

Detailed job description and main responsibilities

• To approach investigations using a restorative, just culture lens.
• Work autonomously as the lead investigator on complex and highly complex employee relations cases relating to staff from all staff groups and levels within the organisation, in line with the relevant Trust policies and procedures.
• Deploy appropriate investigative techniques to ensure a timely, fair and equitable investigation is carried out, working within the scope of the terms of reference agreed, whilst using a 'person centred' approach.
• Manage competing priorities in sometimes challenging circumstances, whilst being flexible to adapt to changing circumstances as an investigation progresses.
• Be responsible for ensuring that individuals subject to investigation processes receive the correct documentation and have a full understanding of what is involved.
• Provide appropriate support to staff during an investigation, liaising with the Case Manager and Occupational Heath if required.
• To interview all necessary individuals in order to obtain evidence and facts in respect of the issues raised to ensure the facts are clear.
• Gather, analysis and assess all other evidence and documentation from a range of sources relevant to the investigation to ensure the facts are clear.
• Take and produce comprehensive investigation transcripts/minutes as required.
• Produce professional, accurate, factual and unbiased investigation reports for submission to the Case Manager.
• Present the investigation findings at formal Trust hearings and/or appeal meetings.
• Report back any potential learning to the Case Manager and/or the Head of Employee Relations for dissemination following the conclusion of the investigation
• Use analytical skills to identify any problems or issues that arise during the course of the investigation and in conjunction with the Case Manager and Employee Relations Team take action to resolve or minimise these to ensure the investigation progresses smoothly and within agreed timescales.
• Plans and organises a broad range of highly complex investigations.
• Manage competing priorities in sometimes challenging circumstances, whilst being flexible to adapt to changing circumstances as an investigation progresses.

Person specification Qualifications

• Degree or post graduate level qualification or equivalent level of experience/training.

Skills

• Able to investigate and analyse highly complex/multifaceted incidents and complaints logically.
• Able to present information in a clear and logical manner in both verbal and written formats.

Experience

• Significant experience of undertaking highly complex investigations into a range of employment matters including disciplinary, grievance and bullying and harassment.
• Substantial experience either at manager level or in a relevant HR & OD (HR) role.
• Experience of writing detailed clear and robust investigation reports.

Additional Information Flexible Working

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

Disability Confident Employer

The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.

If you require any support in completing the application form please do not hesitate to contact the Recruitment Team option 1, option 1 or email and we will be happy to provide assistance.

DBS Checks

The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month's salary.

This job may close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Employer certification / accreditation badges

Information about joining our bank of temporary workers

Information on the support and education we provide to junior doctors during their years of clinical training

Information about the agreed set of commitments that employees can each expect from the Trust, and give in return