Band 2 Receptionist

Join Our Team as a Band 2 Receptionist at the Macmillian Centre, Ulster Hospital

Are you passionate about providing outstanding support to patients and their families during challenging times? The Ulster Hospital, Dundonald is looking for a friendly and reliable Band 2 Receptionist to be the face of our service and deliver excellent care from the very first hello.

About the Role

• Welcome and register patients, families, and visitors, ensuring everyone receives a warm, helpful, and professional service.?
• Manage face-to-face, telephone, and email enquiries efficiently, providing information and direction as needed.?
• Maintain patient records accurately and confidentially on electronic systems, upholding trust standards and data protection policies.?
• Support the clinical team with administrative tasks-booking follow-up appointments, coordinating patient transport, and relaying important messages.?

What We're Looking For

• Excellent communication, organisational, and administrative skills.?
• Professional and compassionate approach-especially when supporting people in difficult or sensitive circumstances.?
• Ability to work efficiently in a busy environment and to prioritise tasks independently.?
• IT competence and keen attention to detail.?
• Prior experience in a healthcare setting is desirable, but not essential-full training will be provided.?

Why Join Us?

Becoming a receptionist at Ulster Hospital means joining a caring, ambitious team that's dedicated to making a real difference for every patient. You'll receive full support, training, and opportunities for development within the NHS.