Back Office Team Manager - Customer Experience Leader

Posted 6 hours ago by Diligenta

Permanent
Full Time
Call Centre / Customer Service Jobs
Stirlingshire, Stirling, United Kingdom, FK7 0
Job Description
A leading service provider in Life and Pensions Administration is seeking a Team Manager to oversee a Back Office team in Stirling, UK. The successful candidate will focus on customer experience improvement, manage key deliveries, and lead on regulatory projects. Essential qualifications include FCA compliance knowledge and FPC certifications. This role offers opportunities for personal development and a positive work culture with extensive benefits including a contributory pension and wellbeing programs.