B2B Technical Customer Service - Medical Equipment
Posted 21 hours 8 minutes ago by BMS Engineering Recruitment
Office based role daily in Northampton
Salary - £26,000
Unfortunately we can't progress your application if you will need visa sponsorship in the future. All customer service related backgrounds will be considered.
PRODUCTS: Renal Replacement Solutions - Medical Capital Equipment + Consumables
- Market leading, international organisation with great culture
- Close knit team of 4 supporting clients and patients in renal care
- Premium quality products with tangible patient and clinician benefits
THE JOB: First point of contact for all customers - B2B and B2C
- Liaising with nurses, medical engineers and estates managers in hospitals
- Around 80% of your time will be email based
- Coordinating medical equipment deliveries and replenishment
- Queries, quotations price requests, parts and maintenance
- Faults and usage issues
- Excel usage daily, pivot tables etc
THE COMPANY: A truly global manufacturer who excel across a range of medical disciplines! This division of the company specialises in kidney care, a portfolio of Continuous Renal Replacement Therapy (CRRT) equipment, consumables and support services.
THE CULTURE: Very much an ethical organisation who have improving patient outcomes at the heart of everything they do!