Automotive Service Advisor High End Independent Dealer
Posted 1 day 14 hours ago by Job Search Place Limited
Service Advisor - Independent Prestige Specialists. Looking to escape the rigid corporate red tape and exhausting target culture of the main dealers? Join a premier, independent prestige specialist team in East Peckham, where you can deliver premium customer care in a relaxed, supportive environment with zero micromanagement.
About UsWe are the South East's leading independent prestige automotive specialist. Operating from our fully equipped workshop, we combine main-dealer levels of cutting-edge diagnostic technology with the friendly, transparent ethos of a family-run business. Free from restrictive corporate structures, our focus is entirely on genuine service and valuing our staff. If you want a role with a fantastic team atmosphere, great progression, and an environment where your voice is heard, this is the place for you.
What is in it for you- Salary: £30,000 - £35,000 per annum + an excellent OTE bonus structure.
- Hours: Monday to Friday, 8:00 am - 5:15 pm Saturdays are on a short rota, 8:00 am - 12:00 pm.
- Perks: Premium brand training, clear career progression opportunities, free onsite parking, a relaxed and supportive work environment, and a highly collaborative, close-knit team.
- Customer Care: Acting as the primary, friendly point of contact for service, repair, and MOT bookings via phone, email, and walk-ins.
- Workshop Liaison: Coordinating directly with our specialist technicians to track vehicle progress and relay transparent updates to clients.
- VHC Management: Guiding customers through Vehicle Health Checks (VHC), explaining technical findings clearly without jargon, providing accurate pricing, and securing job authorizations.
- Handovers: Managing the daily customer handover process, processing invoices, and allocating our courtesy car fleet.
Previous experience as an Automotive Service Advisor is required (experience with prestige or specialist brands is a plus). You must possess excellent interpersonal skills, a customer-first mindset, and a strong organizational ability.
LocationsThis role is based in East Peckham, making it an easy commute from Tonbridge, Tunbridge Wells, Sevenoaks, and Maidstone.