Automotive Service Advisor 38K OTE
Posted 21 hours 35 minutes ago by Hawk Hiring
Are you a customer focused professional looking to accelerate your career in Kent? Join a bustling, highly successful dealership team in Ebbsfleet, where your passion for people and automotive excellence will help drive continued growth-all while enjoying your weekends completely free!
About UsWe are a highly successful family run automotive group with over 20 locations across Kent, Sussex and Essex and a team of 500 employees, representing a diverse portfolio of internationally recognised passenger and commercial vehicle brands.
What Is in It For You- Salary: £30,000 per annum + a rewarding performance bonus scheme.
- Hours: 42.5 hours per week (Monday to Friday, 08:00-17:30 with one hour unpaid lunch). No weekend shift pattern!
- Perks: Competitive holiday allowance, company pension scheme, ongoing manufacturer backed development, and clear pathways for internal promotion.
- Vehicle Scheme: Employee car purchase scheme allowing you to buy new and used vehicles at highly competitive prices.
- Customer Excellence: Welcoming service customers and their vehicles in a friendly, professional manner, establishing immediate rapport, and accurately confirming their requirements.
- Relationship Management: Taking full responsibility for the customer journey and relationship while their vehicle is in the workshop, ensuring they receive regular, transparent updates.
- Service Advising & Sales: Utilizing your natural communication and sales skills to confidently recommend other products, extended warranties, and service plans that genuinely benefit the customer.
- Department Standards: Maintaining an organised, self motivated and thorough approach to ensure influential and kind service standards are delivered every day.
A passion for delivering great customer service and a buzz for building lasting relationships. You must be methodical, highly organised, and have a customer first mindset. Previous motor trade or service advising experience is highly preferred.
Commutable LocationsThis role is based in Ebbsfleet (Dartford) and is convenient to commuters from Gravesend, Greenhithe, Swanley and Rochester.