Automotive Call Centre Team Leader - Sales & Coaching

Veritas Careers is recruiting a Contact Centre Team Leader for their Leicestershire operation. You will lead a busy call centre, driving customer care and conversions from inbound/outbound enquiries into appointments and direct sales.

The role requires proven Call Centre leadership, a track record in sales and customer satisfaction, and FCA accreditation (or willingness to obtain). A proactive, customer-focused mindset and strong HR skills are essential.