Audiology Clerical Officer

Overview

Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT Audiology Clerical Officer. Our busy Audiology service is looking for a reliable, and dependable Band 2 Clerical officer to join our administration team. This role is a permanent role working 37.5 hours per week. The closing date is 23 July 2026.

Main duties

The post holder will work at both Sandringham Road Clinic and Doncaster Royal Infirmary. As a service, we provide a full range of adult and paediatric diagnostic and rehabilitative services. As a band 2 Clerical Officer, your main role will be to provide admin support to the Audiology Team to help ensure the smooth running of our service. The role would consist of maintaining accurate patient notes, filing, imputing data onto Trust and Audiology systems, answering the telephones and dealing with patient enquiries. Effective team work and a keen focus on the Trusts Vision & Values are essential.

The successful applicant will have a good level of education and be able to demonstrate excellent organisational and communication skills, while having the ability to stay focused in a busy environment. You will also have good keyboard skills with a high level of accuracy and the ability to work individually and as part of a team. A working knowledge of Trust systems would be an advantage.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification Knowledge & Experience

• Experience working with the general public
• Experience handling telephone calls
• Experience within an administration role
• Experience working in a patient facing post
• Previous experience working with people with hearing and communication difficulties

Qualifications & Training

• GCSE Maths grade C or above (or equivalent)
• GCSE English grade C or above (or equivalent)
• Competent use of basic computer programmes.
• Knowledge of the Trusts patient management system (CAMIS)
• Knowledge of the audiology patient management system (Audit Base)

Personal Attributes & Skills

• Good verbal and written communication skills.
• Tactful
• Ability to work within a team
• Ability to work unsupervised
• Ability to grasp new concepts
• Self-motivated
• Flexible
• Able to deal with individuals with hearing difficulties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address