Associate Program Manager

About Momentum ITSMA

Momentum ITSMA is a growth consultancy that enables global organizations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships. Due to business growth and internal progression, we are seeking talented individuals to join our sector-aligned practices (technology, financial services, or professional services) based at our London office.

About the role

As an Associate Program Manager, you will support the execution of client content across various marketing channels. We utilize technological platforms and proven processes to deliver high-quality projects, including digital marketing materials (videos, social media kits, infographics, brochures, eBooks, emails) and offline assets (direct mail, printed documents).

You will work closely with a Project Lead and/or Producer to ensure projects are delivered on time and within budget, from initial scoping to resource allocation, briefing, and quality control.

This role is ideal for someone looking to develop skills in creative project delivery and cross-functional collaboration.

Key Responsibilities:

Project Support and Resource Planning

• Collaborate with the Producer, Project Lead, and Creative Services to understand project scope, requirements, and timelines.
• Develop project schedules and task briefs.
• Identify and secure appropriate resources, ensuring proper team allocation.
• Coordinate with the Studio Manager and internal teams to confirm and track resource allocation.
• Monitor workloads and flag conflicts or constraints.
• Maintain documentation on resource plans using project tools.

Delivery Execution

• Manage specific project tasks, ensuring delivery against deadlines.
• Create and manage timelines to keep teams on track.
• Coordinate with freelancers and external vendors, including briefing and budget tracking.
• Ensure clear communication across stakeholders during production.

Quality Control

• Conduct internal quality checks and support proofreading.
• Ensure deliverables meet quality standards and client expectations.

Process & Tools

• Follow established workflows for delivery.
• Maintain accurate project data in our platform (Mavenlink).
• Suggest process improvements.

Skills

• Project Management: Planning, organizing, and resource management.
• Technical Proficiency: Experience with project management tools (e.g., Asana, Trello) and creative production processes.
• Time Management: Prioritizing tasks and meeting deadlines.
• Communication: Effective verbal and written skills.
• Budget Management: Managing financial constraints.
• Problem-Solving: Identifying issues and implementing solutions.
• Organizational skills and ability to multitask.
• Proactive in managing deadlines.
• Understanding of creative production processes is a plus.

Experience

• Approximately 2 years in a similar role within a creative agency or in-house team.
• Experience in coordinating creative or content projects.
• Client management experience.
• Desirable: knowledge of brand development, digital media, web development, print, and large-scale projects.

Salary

£30,000 - £40,000, depending on experience.

Perks and Benefits

• 25 days annual leave (27 after 2 years) plus UK public holidays.
• 3 bonus days off during year-end shutdown.
• Medical Cash Plan, Life Insurance, Income Protection.
• Personal Learning & Development budget.
• Access to internal training, ABM certification, reward schemes, referral bonuses, MVP rewards, and more.
• Home office budget, mental health support, enhanced parental and sick leave, flexible/hybrid working, social events.

About Momentum ITSMA

We are a growth consultancy helping organizations improve performance through research, consulting, learning, and content. Pioneers of Account-Based Marketing, we continuously innovate to keep our clients ahead. Learn more at .