Associate Director, Veeva Clinical Excellence

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting edge technology to transform people's lives.

The Associate Director of Veeva Clinical Excellence plays an important role in driving the success of GSK's clinical study delivery by management and execution of assigned technology implementation projects within Veeva Clinical Operations Vault.

This role ensures that through efficient technology project leadership, the business value of Veeva Clinical Operations Vault is maximized and in support to agreed business objectives.

The role will also lead execution of Change Management Strategies for respective Veeva Clinical Operations technology modules, taking accountability in preparation of role based communication plans or customized training materials.

Key Responsibilities

• Lead/Co lead the planning, execution, and delivery of Veeva Clinical Operations technology and innovation programs.
• Monitor and guide the execution of projects or components of larger initiatives, ensuring adherence to timelines, scope, budget, risk parameters, quality standards, and compliance requirements.
• Create project plans with clearly defined deliverables, ensuring alignment across systems, data, processes, and stakeholders.
• Manage scope tracking, ensuring that acceptance criteria are well defined and fulfilled.
• Support the definition of key performance indicators (KPIs) and metrics to assess project success; facilitate retrospectives to identify improvement opportunities and support implementation of corrective actions.
• Lead risk management efforts by identifying potential risks with the project team and supporting the development of mitigation strategies, contingency plans, and escalation processes when necessary.
• Execute a professional Change Management and System Communication strategy, including:
• Comprehensive impact assessments for planned changes.
• Role based communication plans tailored to stakeholder needs.
• Customized training materials designed to meet user expertise levels.
• Regular community engagements and meetings to align change initiatives.

Basic Qualifications

• Bachelor's degree in Life Sciences, Clinical Research, Healthcare Management, or related field.
• 7+ years of experience in Pharmaceutical or Biotech industry working in Clinical Operations, Operational Excellence, R&D Technology or related field.
• In depth knowledge of clinical development and global regulatory guidelines and ICH/GCP.
• Good understanding and experience with the technology applications and systems that build / support the Veeva Clinical Operations Vault environment.
• Demonstrated experience in managing and implementing Change Management strategies.
• Proven experience in technology project management.
• Strong critical thinking, problem solving, and decision making capabilities.
• Ability to operate and take decisions autonomously.
• Demonstrated cross functional collaboration with experience in building networks of partners and stakeholders, and broadly engaging with expert communities.
• Effective, strong communication skills with ability to communicate and influence at different levels of the organization.

Preferred Qualifications

• Advanced degree in Life Sciences, Clinical Research, Healthcare Management, or a related field or MBA.

Why GSK?

What we offer:

• Performance with Choice flexibility in working mode (hybrid working model 2/3 days per week in the office), flexible working hours.
• Established job in an international, well known pharmaceutical company.
• Opportunity to work in a professional team playing crucial role in maintaining GSK portfolio on the markets.
• Opportunity to work within GSK standards and documentation applied globally.
• Wide range of benefits (Medical Plan, Life Insurance, Employee Retirement Program, Sport and recreation cards, Recreation allowance, annual bonus).
• Supportive & friendly working environment.

The annual base salary in Poland for new hires in this position ranges from PLN 312,750 to PLN 521,250 gross, taking into account a number of factors including the candidate's skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus and/or awards for exceptional performance.

All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave.

As an Inclusive employer, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at to discuss your needs.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state or local law.