Assistant Store Manager, Tommy Hilfiger - Cork (Mahon Mall)

Be part of an iconic story.

The Role

Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. The Assistant Manager plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through passion and belief in our brands.

Responsibilities

• Lead store teams to generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
• Identify opportunities to grow the business and improve performance through collaboration with others.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
• Partner with store management team to build on business opportunities and achieve company standards and objectives.
• Focus staff on the importance of quality relationships with internal and external customers, ensuring accountability in building a repeat customer base through spirited service.
• Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
• Communicate to the Store Manager what is driving sales and discuss any issues/priorities to develop strategies to maximize business; ensure weekly visual presentation action plans.
• Analyze store level reports and create action plans to improve results.
• Assist with manpower planning, identification, recruitment, interviewing and hiring processes; recruit store personnel with a broad range of perspectives, experiences and backgrounds.
• Work with the Store Manager to build bench strength for key positions, including possible successors.
• Participate in weekly management meetings alongside other staff meetings.
• Clearly communicate to staff: store and individual sales goals and other key performance expectations, sales results and provide guidance to improve performance.
• Provide a great customer journey and achieve exemplary mystery shop results.

About You

• Connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
• Have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
• Be an effective communicator with the ability to cultivate belonging.
• Collaborate to win and recognize and celebrate the contributions and achievements of others.
• Be courageous in giving feedback that promotes positive behavioral change.
• Adapt fast and work with pace.
• Be energetic and inspire trust, showing a clear presence on the shop floor.
• Approach all issues with a can do approach and make informed decisions to find in store solutions.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job related factors such as skill, ability, educational background, work quality, experience and potential.