Assistant Store Manager - Kings Road, London (UK)

Assistant Store Manager - Kings Road, London (UK)

Full Time Sales

9 days ago Requisition ID: 5052

The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customers and provide an engaging shopping experience for everyone.

What you'll do

• Support the Store Manager in managing the day to day operations of the store to ensure the store meets performance objectives.
• Collaborate with the Store Manager to develop clear action plans for the store, striving to achieve financial deliverables.
• Be a role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and building genuine customer relationships.
• Deliver consistent, personalized service to build loyal customer relationships and drive repeat business.
• Implement visual and merchandising strategies to increase sales; maximizing floor capacity and store layout.
• Utilize tools and resources to enhance the customer experience.
• Thrive in ambiguity and generate ideas to evolve and grow the business.
• Motivate and inspire the team to achieve/exceed hourly, daily, weekly business goals through in store and omni selling, using strong business acumen skills.
• Create and maintain a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Support the Store Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives.
• Accountable for self and consistently holds others accountable.
• Operationally strong and resourceful.
• Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees' skills and performance in partnership with the Store Manager.
• Comply with all point of sale policies and procedures and properly execute operational functions.
• Monitor shipping, transfers, and special customer requests.
• Other duties as assigned.

Who you are

• 2-4 years of retail sales experience, with management experience preferred.
• Experienced leader with a proven track record of meeting or exceeding sales and profit goals.
• Passionate about leading your team to success.
• Trains and develops the team's product knowledge and selling skills.
• Experienced in implementing merchandising strategies and changing visual sets.
• Strong communication skills and an optimistic problem solving mindset.
• Flexible to support non selling activities as needed to meet business goals.
• Available when needed, including nights, weekends, holidays, and peak periods such as the holidayseason.
• Ability to constantly bend, lift, carry, and move merchandise and fixtures up to 18 kilograms as needed.
• Acts with authenticity, sincerity, and transparency.

Why You'll Love Working With Us

• The Product: Outstanding collections you'll be proud to represent - plus, an irresistible employee discount.
• The People: Join a team known for our incredible talent, camaraderie, and support.
• The Experience: Build a rewarding career with respected children's and maternity brands.