Assistant Shop Manager

Job Description :

Assistant Shop Manager

Starting full-time salary £23,581.58 a year (£12.96 per hour). Fixed term for 3 months - part time, 28 hours a week. Gosforth, Newcastle upon Tyne NE3 1JZ.

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.

The role

Fixed term for 3 months - part time, 28 hours a week. Scope's Gosforth shop - Unit 29 Gosforth Shopping Centre, Gosforth, Newcastle upon Tyne NE3 1JZ. As Assistant Temporary Shop Manager at Scope's Gosforth shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.

Responsibilities

• Assist in the management of the shop operations.
• Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers.
• Actively promote Scope and its services within the community.
• Support the shop manager to drive sales and effectively manage stock. Also support our online selling with identifying suitable items and listing on online selling platforms.
• Help the team deliver excellent customer service.
• Deputise for the shop manager in their absence.

About you

We're looking for someone who has:

• Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments.
• Experience working in a target-driven environment, with a focus on achieving sales or performance goals.
• Experience of working in a fast paced environment.
• A team player with strong work ethic.
• Strong communication and interpersonal skills.
• IT literacy and numeracy skills.

We welcome applications from people with lived experience of disability and from all backgrounds. Please include examples in your application that show how your skills, experience, and values match the person specification in the job description. We also ask you to share how you support Scope's values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope's mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

• Full time: 35 hours per week, five days out of seven.
• Part time: Weekly hours on a seven day rota.

Job Requirements / Application Instructions

Additional information: You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications: We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Benefits

• 35 days holiday.
• Pay progression at 6 months and 2 years.
• Company pension.
• Excellent training and career development.
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people).
• Wellbeing incentives, discounted gym membership, cycle to work scheme, and more.
• Long service awards and employee recognition awards.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We're here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

How to apply

Please visit our website via the link and apply online: We welcome all applications by 11:59pm GMT on Thursday 19 March 2026. Please note that successful candidates will be subject to an enhanced DBS check.

Address

Recruitment
Scope
Scope
Gosforth
NE Newcastle
NE3 1JZ

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The Disabled Workers Co-operative Ltd. Reg No.