Assistant Service Manager

Posted 1 day ago by KPI People Ltd

Permanent
Full Time
Other
Essex, Southend-on-sea, United Kingdom, SS1 1
Job Description

Assistant Service Manager - Southend-
Basic Salary - £35,000 -
OTE - £50,000 - £55,000
Company Car -
Extensive Benefits Package -

Our client, a large franchised main dealership, in Southend has the requirement for an experiencedSenior Service Advisor / Assistant Service Manager to join theirestablished and high performing Aftersales team.

Responsibilities

As an Assistant Service Manager your responsibilities will include:

  • Organise, coach, motivate and lead your workshop & front of house team
  • Ensuring the very highest levels of customer service every time.
  • Departmental profitability
  • Delivering dealership and manufacturer budgets
  • Controlling expenses
  • Recruitment and selection, staff coaching and motivation
  • Optimising workshop capacity and utilisation
  • Installing, and maintaining processes
  • Monitor, develop and improve CSI and customer experience
Experience, Skills & Qualifications Essential Requirements
  • Minimum of 3 years' Service Advisor experience
  • Full UK Driving Licence
Desirable Requirements
  • Franchised Dealership Experience
  • Kerridge
Remuneration & Benefits
  • Basic Salary of £35,000
  • On Target Earnings of £55,000
  • Use of Company Vehicle
  • Extensive Benefits Package