Assistant Service Manager

Assistant Service Manager - Canterbury & Hoath

Smock Acre is a warm, supportive service for 3 adults with learning disabilities, physical disabilities, and communication needs. The people we support have complex medical needs and require a high level of personal care, including moving and handling, and one individual receives support via PEG feeding.

Our service is based in a lovely but rural location, offering a peaceful and rewarding working environment. Because there is no nearby public transport, candidates will need to have their own form of transport to travel to and from the service.

We're looking for an Assistant Service Manager who's hands-on, proactive, and passionate about improving the lives of the people we support. If you're someone who leads with heart, thrives in a dynamic environment, and brings a positive, can-do attitude, we'd love to meet you.

What you'll be doing

As our Assistant Service Manager, you'll play a key role in shaping a safe, empowering, and high-quality service. You'll work closely with the Service Manager to lead, motivate, and develop a positive and successful staff team. You will balance safety with positive risk-taking to support independence, stay informed on policies, procedures, and best practice, and provide flexible support across shifts, including bank holidays, early and late shifts (7am-2:30pm, 2.30pm-10 pm across a 7 day period, and occasional extended hours for 1:1 guidance or night staff supervision).In addition there is a waking night and a sleep which you would be expected to take part in when the need arose .You will also participate in the on-call rota and have one dedicated admin day per week to support planning, organisation, and service oversight.

Benefits you will receive

• Salary £27,969 • High quality training that supports your career development • Paid enhanced DBS check • Flexible working • Shopping discount via Blue Light Card and The Benefits website • Paid annual leave (pro rata) • Contributory pension scheme with life assurance • Free and confidential 24/7 access to a health portal, counselling and support • Recommend a Friend scheme - earn up to £500

Ready to take the next step?

Apply today or get in touch for an informal chat. We're excited to meet people who want to grow with us and help shape the future of our service.

As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the key criteria for this role will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or if we experience a high volume of applications.