Assistant Send Caseworker

Posted 3 hours 5 minutes ago by Hull City Council

Permanent
Full Time
Community & Sport Jobs
England, United Kingdom
Job Description
  • Number of Vacancies: 1
  • Time Type: Full time
  • Worker Type: Regular
  • Proposed Interview Date: Tuesday, June 23, 2026
  • Hours of Work: 37
  • Hiring Manager: Laura Jackson
  • Contact Number:

Job Description Summary: This is a Permanent, Full Time position.

Role Purpose

To provide efficient administrative and casework support to SEND Caseworkers, ensuring the Local Authority meets its statutory duties under the Children and Families Act 2014 and the SEND Code of Practice 2015 in relation to Education, Health, and Care (EHC) needs assessment, planning and review.

Key Responsibilities
  • Support the administration of the EHC Needs Assessment, Planning and Review process under the direction of a SEND Caseworker.
  • Collate, prepare, and distribute statutory documentation within required timescales.
  • Input and maintain accurate case information on SEND databases and ICT systems.
  • Issue correspondence to parents/carers, education settings, health and social care partners.
  • Track statutory timescales and Escalate concerns to the responsible Caseworker.
  • Assist with processing annual reviews, amendments, and other statutory actions.
  • Handle sensitive information confidentially and in line with data protection requirements.
  • Contribute to the smooth day to day delivery of an effective SEND service through general administrative tasks.
Knowledge and Experience
  • Understanding of, or ability to learn, SEND statutory processes.
  • Awareness of the Children and Families Act 2014 and SEND Code of Practice 2015 (desirable).
  • Experience in an administrative or support role, ideally within education, SEND, or local authority services.
  • Confidence in handling sensitive and confidential information.
Skills and Abilities
  • Strong ICT skills, including accurate data entry and use of case management systems.
  • Good written communication skills for formal correspondence.
  • Ability to follow established procedures and statutory processes.
  • Effective organisation and time management skills.
  • Ability to work as part of a team and under the direction of a Caseworker.
  • A proactive, "can do" approach to workload and problem solving.
  • Ability to work well under pressure and in a fast paced environment.

DBS Disclosure: If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the convictions and/or cautions are considered "protected" in line with filtering rules for DBS checks.

Principal Accountabilities
  1. To promote and safeguard the welfare of children, young people and/or vulnerable adults.
  2. Administer the statutory EHC needs assessment, planning and review process to support the production of quality EHC plans and Reviews, working within and supporting adherence to statutory deadlines.
  3. Provide a high quality and efficient first point of contact for parents, young people, professionals and the wider public.
  4. Support the SEND Caseworker in the completion of EHC needs assessments and reviews through effective liaison with parents and other agencies and stakeholders.
  5. Organise a variety of meetings within statutory and procedural timescales as directed.
  6. Routinely and accurately maintain and update the information held on SEN service files and databases.
  7. Retrieve data and provide management information as required.
  8. Monitor and administer financial functions, eg; processing and raising invoices, maintain/update the mainstream school funding process, ensuring the information is up to date and corporate policy and procedures are adhered to.
  9. Organise, prepare for, attend and minute meetings as required by the Case Workers/SEND Officers and Team Managers.
  10. Manage a range of systems, including sensitive personal information, ensuring data protection guidelines are adhered to.
  11. Mentor and support the induction of new team members as appropriate.
  12. Respond to all incoming information/communication appropriately, professionally, effectively and in a timely manner.
Compensation

Pay Ranges: £25,583.00 - £26,403.00

Benefits
  • A competitive salary.
  • An excellent pension through the Local Government Pension Scheme (LGPS).
  • Initially 23 days annual leave depending on length of service (plus eight public holidays per year and three additional days off).
  • Career development and learning experiences from a range of training courses and learning methods.
  • Supportive and forward thinking culture.
  • Great career development opportunities.
Equality, Diversity and Inclusion

Hull City Council is committed to increasing the diversity, equality, and inclusion within its workforce. We encourage people from all backgrounds to apply and adopt a 'name blind' approach to short listing, ensuring fairness and equal opportunity for all candidates.