Assistant Restaurant Manager

Posted 3 hours 10 minutes ago by Bihari Affairs

Permanent
Full Time
Hospitality & Tourism Jobs
Tyne And Wear, Newcastle Upon Tyne, United Kingdom, NE125
Job Description

Job Description: Assistant Restaurant Manager

The Assistant Restaurant Manager (ARM) serves as the bridge between the kitchen and the front-of-house, ensuring that the gears of the restaurant turn smoothly. You'll be the "right hand" to the General Manager, focusing on high-quality guest experiences, staff motivation, and operational efficiency.

Core Responsibilities 1. Operational Leadership

  • Oversee daily floor operations, ensuring the restaurant meets service standards during peak hours.

  • Manage opening and closing procedures, including cash handling and security checks.

  • Maintain a pristine environment by enforcing health, safety, and sanitation regulations.

2. Team Management & Development

  • Assist in recruiting, training, and mentoring front-of-house staff (servers, hosts, and bartenders).

  • Create weekly staff schedules that balance labor costs with service needs.

  • Conduct pre-shift "huddles" to communicate daily specials, goals, and VIP arrivals.

3. Guest Relations

  • Act as the primary point of contact for guest feedback, resolving complaints with grace and speed.

  • Foster a culture of hospitality to build "regulars" and maintain a high online rating.

4. Administrative & Financial Support

  • Monitor inventory levels and assist with ordering supplies or beverages.

  • Analyze labor costs and sales reports to help hit monthly P&L targets.

  • Ensure all POS systems and kitchen tech are functioning correctly.