Assistant Night Manager
Posted 4 hours 22 minutes ago by Hilton Worldwide, Inc.
Permanent
Full Time
Hospitality & Tourism Jobs
Berkshire, Reading, United Kingdom, RG317
Job Description
Overview 
Assistant Night Manager (HOT0BZFD) - Hilton Reading Hotel, Drake Way, Reading RG2 0GQ
Annual Salary: £26,780
Location: Hilton Reading Hotel
What you'll get- Smart uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career! Your next position could be as a Night Manager
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ()
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Guest Experience Day 1 night stay with breakfast per year (ONLY FOR FRONT OFFICE POSITIONS)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Modern and inclusive Team Member's areas
- You will join and lead the night Front Office team, in the Reception areas of the hotel.
- You enjoy delivering a VIP experience to every guest during night time operations, going above and beyond to make their stay memorable.
- You will be the main point of contact for all guests' enquiries and complaints, emergencies and evacuations.
- Ensure smooth night operations and provide leadership to night shift staff.
- Ambitious hotelier, with experience in leading a team
- Passion for exceptional customer service
- Excellent communication, complaint handling, and problem solving skills
Job type: Guest Services, Operations, and Front Office