Assistant Merchandiser

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

We are looking for a commercially minded Assistant Merchandiser to support the Gifting & Jewellery category. This role plays a key part in driving stock availability, supporting sales growth and ensuring smooth day-to-day trading through accurate forecasting, order management and strong cross-functional relationships.

You will work closely with a wide range of stakeholders across the business, including:

• Merchandising and Buying teams
• Commercial Finance, Marketing, Retail, Online and Hospitality teams
• Supply Chain & Distribution Centre
• External suppliers and logistics partners

Trading, Forecasting & Stock Management

• Support the development of sales forecasts using historical data, current trading performance and seasonal trends
• Monitor stock availability to ensure optimal balance between sales opportunity and stock risk
• Maintain a clear understanding of Grade A and B lines, including stock levels, orders, pricing, promotions and risks
• Track and report against key merchandising KPIs such as availability, stock holding and weeks' cover

Order & Supplier Management

• Place and manage all purchase orders for the Gifting & Jewellery department
• Proactively chase and expedite orders to achieve On Time In Full (OTIF) delivery targets
• Ensure order data accurately reflects quantities, delivery dates and stock due