Assistant Manager

The Old Cock Inn HARPENDEN, United Kingdom Hospitality

Company Description

The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We're what you might call a 'proper pub' serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.

Position

Your role as Assistant Manager:

• Supporting the General Manager with the day-to-day running of the site in accordance with established company standards, policies and procedures.
• Motivating and inspiring your team through a genuine passion for hospitality.
• Ongoing training and development of the team.
• Driving sales by maintaining excellent standards and exceeding customer expectations.
• Maintain front of house standards and drive excellence in food, hotel, service and drink quality.
• Adhere to all legislative requirements for people, safety, and licensing.
• Conduct regular stock counts and compare to usage reports including waste records to identify opportunities for tighter control.

Requirements

• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment.
• Energy and motivation to successfully lead and inspire your team.
• Self motivation with excellent organisational and communication skills.
• Previous experience in a management or leadership role within the hospitality industry - essential.
• Passion for the industry and the challenges that come with it.
• A result driven and ambitious individual keen to develop your career and grow with us.

Benefits

• 28 days holiday.
• Company Pension scheme.
• Retail and beer discounts.
• 50% off food on shift.
• Employee Assistance programme.
• Benefits portal.
• Fun culture surrounded by a supportive team.