Assistant Manager

Posted 25 days 11 hours ago by The Rank Group

Permanent
Full Time
Other
Norfolk, Norwich, United Kingdom, NR1 1
Job Description
Job Description

At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do - which is why we need exceptional people.

Ready to lead, inspire, and make every guest experience unforgettable? Join Mecca Bingo as an Assistant Manager and take the next step in your career. You'll work hand in hand with the General Manager, setting the standard, motivating your team, and creating a vibrant, welcoming atmosphere for every customer.

Pay & Benefits
  • Competitive Salary - From £32,500
  • Paid Breaks - because your time matters
  • Exclusive Rewards Platform - discounts on travel, shopping, dining & more
  • 50% Off Food & Soft Drinks - for you and up to three friends
  • Pension & Life Assurance - we've got your future covered
  • Company Sick Pay Scheme - support when you need it
  • Career Development - Access to one of the UK's leading LMS platform
Responsibilities
  • Lead and inspire a passionate team
  • Deliver exceptional customer experiences every day
  • Drive results and keep operations running smoothly
  • Coach and develop your team to be the best they can be
Requirements
  • Leadership Experience - proven ability to motivate, support and guide a team in a fast paced customer environment
  • Customer Focused Mindset - you're passionate about delivering outstanding service and memorable experiences
  • Operational Know How - experience overseeing daily operations, ensuring everything runs smoothly and efficiently
  • Great Communication Skills - confident engaging with guests and colleagues, resolving issues with a positive, solution led approach
  • A Hands On Attitude - willing to roll up your sleeves and lead by example
  • Commercial Awareness - understanding of KPIs, cost control, and ways to drive performance
  • Adaptability - comfortable working under pressure and finding creative ways to overcome challenges
  • Team Development Skills - experience coaching others, giving feedback, and supporting growth
  • Induction for Success - we provide a comprehensive induction program
  • People Focused Culture - supportive and nurturing work environment
  • High Performing Culture - team embraces high performance and helps you reach your full potential
  • Exciting Project Work - opportunities to contribute to meaningful business projects
  • Emphasis on Growth - we foster your individual and team growth to help you succeed and excel

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.