Assistant Manager

Foodbank Assistant Manager

Job Description and Person Specification

Responsible to: Senior Foodbank Project Manager

Responsible for: Managing compliance, HR & Outreach of Bristol North West Foodbank

Salary: £ per weeks (£23,049 p.a. gross)

Part-time: 25 hours per week

Temporary: 1 year contract

Occupational Requirement: Committed Christian

Overall responsibility of the job: Sharing responsibility, for the oversight of the Foodbank processes of Bristol North West Foodbank to ensure it runs effectively, providing support for the Senior Foodbank Manager where necessary, managing staff, ensuring compliance with appropriate guidance and legislation, and carrying out public relations activities.

Work in association with Foodbank Managers, Staff and Volunteers to ensure clients receive a streamlined service of support with food and other provisions.

Building Church Engagement through talks and linking with Church Ambassadors.

Specific responsibilities:

Reporting to Senior Foodbank Manager

Provide support to the Senior Manager to ensure that referrals are dealt with effectively and clients receive the support they need

Update the Senior Manager with regular reports on issues

Deal with any concerns regarding the day-to-day operation of the Bristol North West foodbank

Church & Community Outreach

Preparing material to be used in events to raise the profile and work of Bristol North West Foodbank

Helping the Senior Manager to organise prayer/worship and fundraising events

Carry out talks at schools, community groups and businesses

Preaching on occasional Sundays or evening groups at our link churches in a variety of denominational settings, to support the Senior Manager

Encouraging local churches in their social justice ministries

Linking with Church Ambassadors to build church engagement.

Overseeing relationships with referral agencies, meeting with them and troubleshooting.

Staff management & Recruitment

Manage Foodbank admin staff who deal with Foodbank and Homebank referrals

Manage Warehouse Co-ordinator

Support staff with client relations and decision making

Carry out reviews with allocated staff across the Foodbank

Leading prayer with Foodbank volunteer teams

Troubleshooting HR issues in conjunction with the Senior Manager

Support the Senior Manager with recruitment of new staff by producing recruitment material, dealing with applications, and carrying out interviews.

Preparing new staff inductions and inducting new members of staff.

Compliance

Ensure processes and procedures are followed as per The Trussell Foodbank Operating Manual

Write new and update existing policies and procedures to align with Trussell Trust and other compliance requirements such as Health and Safety and Safeguarding.

Undertake risk assessments across the Foodbank, supporting the Warehouse Coordinator with risk assessments in the warehouse and Foodbank outlets.

Safeguarding

Supporting staff and volunteers with safeguarding reporting and referrals

PERSON SPECIFICATION

Experience

Managing staff and working as part of a team

Observing relevant regulations, including manual handling and health and safety

Key Skills:

Good oral and written communication

Ability to manage staff, lead a team and work well with volunteers

Driver with clean licence

Ability to work independently and unsupervised

Ability to carry out manual work

Numerate and comfortable interpreting statistical data

Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

Has experience and understanding of safeguarding & safer recruitment, GDPR, H&S legislation.

Personal attributes:

A vibrant, life-shaping Christian faith, rooted in a local church

Passionate about tackling poverty

Honesty and integrity

A good people person

A flexible responsive person

Someone with a sense of humour

Desirable:

Preaching and bible teaching experience

Training Provided

Induction training

IT training as required

Health & Safety, Environmental Health & Manual Handling