Assistant Manager

As an Assistant Manager, you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs.

Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Key responsibilities:

• Lead your team to deliver business growth by providing care to our customers and patients
• Be responsible for the performance and development of your team through regular coaching and reviews
• Ensure a sustainable and efficient retail and pharmacy business in your store, maintaining stock availability, controlling costs, minimizing loss, and meeting customer expectations
• Conduct regular reviews, audits, and risk assessments to ensure patient and public safety
• Interpret data, trends, and insights to respond quickly to changing customer needs

What you'll need to have:

• Experience leading a team in a customer-facing environment
• Understanding of how to achieve performance goals through inspiring and coaching a team
• A collaborative personality and ability to succeed in a team-centered environment

It would be great if you also have:

• Experience working within community pharmacy
• Confidence with navigating and embracing new technology

Our benefits include:

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and a gift card for expecting or adopting parents
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health

We offer a range of benefits to suit your needs. Learn more at boots.jobs/rewards. Note that salary estimates on third-party sites are not endorsed by Boots.

Why Boots?

At Boots, we promote a working environment that values consideration and inclusivity, helping everyone reach their potential. We are proud to be an equal opportunity employer, embracing diversity and fostering a positive, inclusive workplace. Together, we change for the better.

What's next?

If you apply, you'll be invited to complete a timed online assessment. Afterward, our team will review your application and contact you. We are open to discussing part-time and job share options during the application process. We also provide reasonable adjustments to support your application and interview process.

This role requires a pre-employment check, such as a DBS, PVG, or Access NI check, depending on your location. Boots is a Ban the Box employer and considers applicants with criminal convictions on a case-by-case basis.