Assistant Manager - Cyber Security Server Engineer

Deloitte Technology operates at the forefront of technological development to support and protect Deloitte worldwide. In this global environment, we focus on innovative possibilities to help Deloitte connect with clients, communities, and colleagues in unprecedented ways.

Connect to your career at Deloitte

Deloitte drives progress by leveraging a wide range of expertise, helping clients become leaders in their fields. We invest in outstanding people, building diverse teams of future thinkers and empowering them to achieve more.

Our core values-leadership, integrity, care, inclusion, and collaboration-guide our decisions and actions worldwide, ensuring impactful results where it matters most.

Connect to your opportunity

We are seeking a Cyber Security Server Engineer to join our Deloitte Global Team.

Key Responsibilities:

• Provide 4th level operational support for endpoint health incidents and requests, including on-call duties.
• Manage and monitor support tickets, supporting major incidents as needed.
• Develop expertise in endpoint protection products such as CrowdStrike, McAfee, and Microsoft Defender.
• Create and maintain support documentation and playbooks.
• Assist with change management activities for product upgrades, collaborating with internal and external teams.
• Respond to escalations from Security Policy Management, GNOC, SOC, and Member Firms, providing support and guidance.
• Support testing of product upgrades and perform other related duties as assigned.

Connect to your skills and experience

• Experience with configuration and deployment of endpoint protection platforms.
• Strong knowledge of server OS (Windows Server 2016, 2019, 2022, Linux distributions) and Microsoft Defender for Endpoint.
• Understanding of computer networking concepts.
• Knowledge of configuration workflows and playbooks.

Preferred Skills:

• Python and PowerShell scripting experience.
• Supporting security tools like anti-virus and intrusion detection systems.
• Experience within a service management framework such as ITIL.
• Familiarity with SIEM tools and SCCM, BigFix.

Additional Information

This role is based in London with a hybrid working model, supporting work-life balance and flexible arrangements.

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Discover more about our culture and opportunities at deloitte.co.uk/careers.