Assistant Lettings Manager

Job Title: Assistant Lettings Manager

Location: Croydon, CR0 1LF

Position: Permanent, Full-Time

Reference: WR92069

Job Overview

The successful candidate will play a key role in supporting the day-to-day operation of a busy lettings branch, assisting with business generation, landlord and tenant management, and helping to drive the continued growth of the lettings department.

Working within a highly regarded brand, you will utilise local market knowledge, customer service skills and leadership abilities to maximise opportunities, support the team in achieving targets and deliver an exceptional customer experience throughout the lettings process.

Benefits

• Ongoing training and career development opportunities
• Opportunity to work with an established and respected property brand
• Supportive team environment with clear progression prospects

Key Responsibilities

• Assist in the day-to-day management and performance of the lettings department
• Generate new business opportunities and secure property instructions from landlords
• Build and maintain strong relationships with landlords, tenants and prospective clients
• Support negotiators in achieving individual and team targets through coaching and guidance
• Negotiate tenancy terms and progress lets through to successful completion
• Ensure exceptional levels of customer service while maintaining compliance with current lettings legislation and industry regulations
• Support the Lettings Manager in driving branch performance and achieving business objectives

Skills & Experience

• Previous experience as an Assistant Lettings Manager, Senior Lettings Negotiator, Lettings Valuer or similar role within residential lettings
• Proven track record of generating new business and winning instructions
• Strong knowledge of the Croydon lettings market
• Excellent valuation, negotiation and customer service skills
• Ability to build credibility and rapport with landlords, tenants and clients at all levels
• Results driven with a commercial and target focused approach
• Professional, motivated and capable of working effectively within a fast paced environment