Assistant Hotel Reception Manager

Posted 2 hours 9 minutes ago by Grand Hotel Malahide

Permanent
Full Time
Hospitality & Tourism Jobs
Dublin, Ireland
Job Description
Skills and attributes
  • Fast-Paced, Independent Thinker
  • Welcoming
Description

Assistant Hotel Reception Manager - 4 Grand Hotel Malahide

Under new ownership of FBD Hotels & Resorts, we have a fantastic new vacancy for an experienced Assistant Front Office Manager to join our team. The successful candidate will assist the Reception Manager in overseeing the management of the reception team and ensure that our guests experience is second to none!

Responsibilities will include:

  • To greet guests in a warm and friendly manner outlining the facilities of the Hotel
  • Check in and out guests efficiently and professionally according to agreed Standard Operating Procedures
  • To oversee that all Departmental floats are signed in and out in the correct manner
  • To pass over correct and detailed information to the following shift 'pass-over'
  • To develop and motivate your team will be a key focus
  • To ensure all mandatory, GROW & job-related training is completed as per company policy
  • Assist with the recruitment & selection process ensuring that we recruit the best in the business

The ideal candidate:

  • 2 - 3 years experience in a similar 4 / 5 Hotel at Assistant Manager or Supervisor level on Reception
  • Excellent communication and interpersonal skills
  • Ability to cope well under pressure
  • Be flexible, adaptable, approachable and to lead by example
  • Good command of English Language
Perks of joining the team:
  • Flexible working conditions
  • Meals on duty
  • Complementary use of the award winning Arena Gym
  • Complementary Staff parking on site
  • Staff recognition Schemes
  • Staff, Family & Friends discounted rates across group hotels
  • FBD Insurance Car, Travel & Home 15% Discount
  • Cycle to work Scheme
  • Cash saving scheme
  • Discounted dry cleaning service
  • 'Refer a friend' scheme
Interview Steps
  • Shortlist
Benefits
  • On-site Gym or Fitness Discounts
  • Flexible Schedules
  • Professional Development + Growth
  • EAP (Employee Assistance Programme)
  • Staff Discounts
  • Professional Coaching
  • Team Bonding Events
  • Opportunities for Advancement
  • Great Location
  • Work/Life Balance
  • Employee Recognition
  • Employee Referral Bonus
  • Free onsite parking
  • Learning and development opportunities
  • E-Learning and Development opportunities

Grand Hotel Malahide is an Equal Opportunity Employer