Assistant Hospitality Manager - Brentford FC NEW Levy Posted today £40,000 per year Brentford O ...
Posted 3 hours 9 minutes ago by Chartwells Independent
Assistant Hospitality Manager - GTech Community Stadium, Brentford FC Full-Time / Permanent
£40,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for a hands on Assistant Hospitality Manager to join our passionate and dedicated team at Brentford GTech Community Stadium, a state of the art conference and events venue and home of Brentford Football Club. In this exciting Assistant Hospitality Manager role you will play a key role in supporting with the catering operation on site at this buzzing stadium across hospitality lounges on matchdays, and the planning and delivery of Conference and Events (C&E) business on non matchdays.
As Assistant Hospitality Manager you will ensure that all aspects of the lounge and C&E operation are delivered in a quality, customer focused manner combining attention to detail and experience excellence whilst striving to exceed guest expectations.
This is an amazing opportunity for a food and beverage professional, who loves to share and absorb knowledge. If this sounds like you we can't wait to hear from you!
Assistant Hospitality Manager - The Role- Working closely with the Head of Hospitality to deliver and plan hospitality focused events for match days, conferences, and events.
- Facilitating day to day operations, ensuring that we are striving to exceed client and guest expectations.
- Management of all allocated C&E events as required and rostered, ensuring operational P&L and system paperwork is completed (e.g UBEYA, RTS, POS).
- Overseeing and delivering the set up of all match day hospitality lounges, including management of variable team and hands on delivery within a Hospitality lounge for all home games.
- Inspiring your team members as an ambassador for the business, delivering exceptional service to our clients and guests.
- Supporting the wider events team handling the development of our people to ensure we have the right people in the right roles.
- Driving innovation across products, customer journey, food/market trends, competitor analysis.
- Creating SOP's for all event deliverables.
- Ensuring allergies and specific dietary requirements are held as a priority when liaising with kitchen and staff are briefed accordingly.
- Maintaining and developing key relationships with both internal and external clients and co-workers alike.
- Previous experience working in a hands on conference and events focused hospitality role within luxury hotel or venue.
- A real people person with strong leadership qualities - an excellent communicator with previous experience in managing multiple team members.
- Positive and passionate focus on food - a natural flare for hospitality.
- Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems.
- Credible, champions and grows guest and client relationships.
- Standards and quality driven hands on management style.
- Effective team player, with a "can do" attitude.
- Assertive, calm, works well under pressure.
- Motivated by a passion and desire for quality and great service delivery that add to the guest experience.
- A background in stadium or event catering is a bonus!
- Personal circumstances must allow working flexible hours to align with stadia activity.
- Competitive salary with discretionary bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.