Assistant General Manager

Posted 3 days 1 hour ago by Nottingham

Permanent
Full Time
Other
Nottinghamshire, Nottingham, United Kingdom, NG1 1
Job Description
Overview

We are looking for a dedicated right arm of the General Manager to support and develop our team while ensuring the business runs like clockwork. If you love sport, thrive in a club environment, and are passionate about leading people, we want to hear from you.

Responsibilities
  • Recruit, coach, develop and care for team members, ensuring talent is identified and succession plans are in place.
  • Maintain robust rosters and forecasting to support shift planning and staffing.
  • Cascade communication from the General Manager to all departments, fostering a "one team" mindset.
  • Provide first class service, seek and resolve customer complaints on shift, and raise standards daily.
  • Implement house rules and ensure a safe, inclusive environment where staff can thrive.
  • Plan and deliver monthly training sessions and celebrate successes with the team.
Benefits
  • Flexible shifts to fit around other commitments.
  • Enjoyable work environment with lifelong friendships.
  • Team socials and work hard, play hard culture.
  • Discounted or free food on shift.
  • Wagestream.
  • Refer and friend bonus scheme (£150-£300 depending on role).
  • Career development opportunities.