Assistant General Manager

Assistant General Manager

This is a Full time position (40 hours per week, worked 5 days out of 7). The position requires flexible working across weekdays, weekends, and bank holidays, with working hours between 5:00 am and 7:00 pm.

You will receive a competitive salary and the following benefits:

• Colleague discount - up to 50%
• Discounted parking
• Friends & Family discount 20% (T&C apply, does not apply to all brands)
• Help at Hand - access to digital GPs and 24/7 helpline for you & your family
• Wellbeing support through Retail Trust and family friendly leave
• Variety of networks to support you: Neurodiversity, LGBTQ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team. You'll support your manager and the team to deliver exceptional customer service and operational excellence.

Responsibilities

• Be passionate, dedicated, and a strong support to the General Manager.
• Maintain the highest standards of brand quality and safety for customers and the team.
• Inspire the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Show proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP is proud to be an equal opportunity employer that seeks to recruit and retain talented individuals from a variety of backgrounds, skills, and perspectives.