Assistant File Handler

WHY APPLY:

• Join a dynamic, expanding team where your contributions have a real impact on clients and outcomes.
• Benefit from structured career development, mentoring, and opportunities to grow into leadership roles.
• Work in a supportive and professional environment that encourages collaboration, innovation, and achieving results.
• Be part of a team that values teamwork, professional growth, and making a meaningful difference every day.

ABOUT THE TEAM:

• A nationwide team of 130 specialist professionals, operating across the UK and acting on behalf of all four major legacy insurers, as well as corporate and public sector clients.
• The team provide an end-to-end disease service, blending strategic advisory expertise with a proven, scalable volume capability across both long- and short-tail disease claims.
• The team are experts in delivering valuable market insight and trend analysis to help clients strengthen their approach, improve outcomes, and control overall claim spend.
• The team handle a broad spectrum of matters, from high-volume NIHL claims to complex group litigation, using experience and innovation to minimise indemnity costs.

ROLE OVERVIEW:

• Due to continued expansion, we are seeking an Assistant File Handler to join our Industrial Disease team in Liverpool, supporting a growing and diverse client base.
• Assist with managing a varied caseload of Industrial Disease matters, including NIHL and other disease claims, contributing to positive client outcomes.
• Work closely with senior team members to progress claims efficiently while developing your technical knowledge and practical experience.
• Become part of an energetic, collaborative, and friendly team with strong opportunities for career growth and development.

• Assist in progressing files effectively and appropriately, ensuring compliance with client SLAs, court directions, timetables, and SRA Standards & Regulations.
• Draft court documents, prepare bundles, review records and documentation, and analyse evidence to support the effective management of claims.
• Support dispute resolution activities, including negotiation, advocacy tasks, and attendance at telephone hearings where required.
• Liaise with clients, Counsel, and experts, providing accurate client reporting and managing instructions as part of the wider case strategy.
• Maintain accurate MI, update systems regularly, complete fee-earning tasks efficiently, and work towards achieving agreed chargeable targets.

• Strong organisational skills, with the ability to manage multiple tasks, prioritise workloads effectively, and maintain accurate and well-ordered case files.
• A motivated and proactive approach to work, demonstrating commitment to meeting deadlines, contributing to team objectives, and delivering a high standard of support.
• A genuine willingness to learn and develop, with an openness to building technical knowledge and practical experience within a specialist legal environment.
• Ability to take direction and guidance from senior colleagues, applying feedback constructively while progressively developing technical knowledge and experience.
• Previous litigation experience is advantageous but not essential.
• Ability to apply strong analytical and critical thinking skills.
• Develop a solid understanding of key legal concepts through structured guidance, including the relevant area of law, liability, and quantum.
• Gain deeper knowledge of the Civil Procedure Rules (CPR) and how they apply in practice.
• Build experience in financial management, including tracking fees and recording chargeable hours.

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
• Simply Health Care Cash Plan
• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme
• Tech Scheme
• Season Ticket Loan
• Gym Flex
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

after successfully completing probation