Assistant Event Operations Manager

Posted 2 hours 45 minutes ago by Chartwells Independent

Permanent
Full Time
Hospitality & Tourism Jobs
London, United Kingdom
Job Description
Assistant Internal Event Operations Manager - Excel, London Full-Time / Permanent

£34,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

About the Role

We're looking for a detail-focused and customer-driven Assistant Internal Operations Manager to deliver exceptional VIP and showcase events at Excel London.

This is a fantastic opportunity to manage high-profile events, working closely with clients, chefs, operational teams, and senior stakeholders to ensure every experience exceeds expectations. You'll oversee multiple event spaces, support small teams, and deputise for the Internal Events Operations Manager when required.

Responsibilities
  • Lead the delivery of VIP and showcase events.
  • Manage multiple event spaces and small event teams.
  • Work closely with culinary and operational teams to deliver exceptional service.
  • Build strong relationships with clients and stakeholders.
  • Ensure compliance with health & safety and company standards.
  • Drive continuous improvement through guest feedback and attention to detail.
Qualifications
  • Previous supervisory experience in hospitality or events operations.
  • Strong organisational and communication skills.
  • Exceptional attention to detail and a passion for service excellence.
  • Confident working independently in a fast-paced environment.
  • Experience delivering premium hospitality or VIP events is desirable.
Benefits
  • Competitive salary: £34,000.
  • Bonus and benefits package.
  • 23 days holiday plus bank holidays and your birthday off.
  • Health and wellbeing support including healthcare, meals on duty, and family-friendly benefits.
  • Pension, life assurance and retail discounts.
  • Professional subscriptions paid.
  • Financial wellbeing programme and preferred rates on salary finance products.
  • Additional days off and leave benefits.
Equal Opportunity Statement

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to create a supportive, empowering workplace where everyone can thrive. We believe in celebrating individuality and building inclusive teams where everyone feels they belong.