Assistant Director of Governance

We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.

Our service is free for everyone.

About the role

An opportunity has arisen for a Assistant Director of Governance to join the Corporate services directorate based from our London office.

The PHSO has embarked upon a three year strategy to become an exemplary ombudsman service by providing an independent, impartial and fair complaints resolution service to help raise standards and improve public services.

The role of the Assistant Director of Governancewill involve taking responsibility for Governance arrangements at PHSO, ensuring that PHSO's corporate governance system of internal control and risk management arrangements are robust, proportionate and fit for purpose in supporting informed decision making and the delivery of the organisations strategic aims.

You will manage and review the corporate governance framework, ensuring it is fit for purpose, reflects best practice, and is proportionate, providing direction and support to the governance team to ensure the governance arrangements are effectively managed across the organisation. In addition you will act as Deputy Chief of Staff providing strategic support to the Ombudsman and Chief Executive.

To be successful in this role you will demonstrate proven experience of leading on and implementing effective governance arrangements, preferably within the public sector. You will have proven management experience displaying excellent communication skills and stakeholder management experience.

Your application should be in the form of written CV and supporting statement. The written statement should cover no more than 2 sides of A4 paper in font size 12, demonstrating why you think you are suitable for the post, and using examples to show how your knowledge, skills and experience meets the requirements of the person specification.Any of the competencies may be tested at interview.You should take into account the person specification and the competencies required for the role.

How to apply

Applications should be submitted via our e -recruitment site no later than 10am on 27th July. Interviews and assessments are due to take place within 2 weeks of closing date.

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