Assistant Director of Food & Beverage

At Adare Manor, our vision is "Beyond Everything" - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been awarded the prestigious Forbes Five-Star rating and honoured with Michelin's highest distinction - 3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives.

About the Role

As Assistant Director of Food & Beverage, you will play a critical leadership role in supporting the Director of Food & Beverage to deliver the division's strategy and concepts, while ensuring the effective and efficient management of the overall function.

Reporting to the Director of Food & Beverage, you will oversee and drive operational excellence across the assigned areas of the division, while providing leadership, development and performance support to the assigned department heads.

You will ensure our defined luxury brand and service standards are implemented, commercial targets are achieved and colleagues are supported and developed to deliver exceptional guest experiences.

Key Responsibilities Leadership & Department Management

• Collaborate with the Director of Food & Beverage to oversee and drive operational excellence across the assigned areas of the division.
• Assume responsibility for the leadership, development and performance of the assigned department heads.
• Deputise for the Director of Food & Beverage in their absence.
• Ensure colleagues are nurtured and challenged within their roles to achieve peak performance.
• Live the values of Adare Manor, acting as a role model while promoting the vision, values and associated behaviours to the team.
• Create a culture of open communication throughout Food & Beverage, ensuring the team is informed and knowledgeable on all relevant information.
• Ensure the team has the resources required to perform effectively.
• Communicate effectively with all relevant parties and lead the department in a structured and organised manner.
• Supervise work performance and systems of operation effectively within the department.
• Ensure tasks are allocated and delegated fairly to support operational effectiveness.

Guest Experience & Operational Excellence

• Continually develop the product and guest service proposition at Adare Manor to ensure it remains positioned as a market leader.
• Ensure a highly effective operation and the consistent delivery of Beyond Everything service excellence.
• Conduct pre-service briefings with managers and ensure they do the same with their teams.
• Ensure all Food & Beverage colleagues have extensive knowledge of all menus, standards and service expectations.
• Ensure all outlets provide a welcoming and friendly environment for guests and team members alike.
• Ensure guest satisfaction monitoring is consistently carried out and respond to guest feedback promptly and effectively.
• Maintain a visible presence on the floor during service, engaging with guests and ensuring service is efficient.
• Maintain proficiency in Leading Hotels standards and ensure audit expectations are exceeded.
• Regularly network within the hospitality industry and visit and benchmark against competitors.

Commercial & Financial Performance

• Maximise revenue and profitability across all areas in line with budget expectations.
• Drive commercial performance through upselling, menu engineering, effective rostering, manpower planning and cost-effective purchasing.
• Upsell and maximise all revenue and sales opportunities to achieve agreed budgets.
• Apply efficient cost controls through effective management of departmental costs, purchasing, breakages, labour costs and systems of operation.
• Apply effective rostering techniques to meet the business demands of the hotel.
• Ensure all bills are correctly posted or charged and all monies are fully accounted for.
• Reduce breakages and wastage through effective training and monitoring of the team.
• Promote care and respect for products in daily use and ensure effective systems are followed for storage, requisitioning, ordering, purchasing and the security of deliveries and storeroom areas.
• Ensure stock or delivery discrepancies are fully investigated, brought to the attention of Senior Management and rectified.

People Leadership, Talent & Development

• Partner with People & Culture to recruit and engage a professional and motivated team.
• Partner with People & Culture to create and roll out a comprehensive training programme for the Food & Beverage team.
• Support the Director of Food & Beverage in conducting annual appraisals with Food & Beverage managers and ensure managers conduct appraisals with the wider team.
• Assist People & Culture in partnering with hospitality colleges to offer Food & Beverage internships and develop future talent pipelines.
• Ensure fair practices and procedures are implemented and address issues without delay, taking corrective action as necessary in liaison with People & Culture and the Director of Food & Beverage.
• Ensure all colleagues meet the correct uniform standard, maintain good personal hygiene and consistently present the appropriate image.
• Ensure colleagues arrive punctually, absences are covered, overtime is worked where necessary and workplace absences are appropriately monitored.
• Take responsibility for personal development and the development and succession planning of the team.

Health, Safety, Hygiene & Compliance

• Ensure Food & Beverage outlets comply with internal and legislative Health & Safety and hygiene requirements.
• Comply with and promote Fire, Health, Safety, HACCP and environmental procedures.
• Monitor staff systems of work and take corrective action where necessary.

Administration & Operational Controls

• Work with the Food & Beverage Coordinator to ensure all administrative tasks, including rosters, payroll, SOPs, purchasing and data analysis, are completed in an organised and timely manner.

Professional Responsibilities

• Actively participate in the overall hotel management team and support all hotel initiatives.
• Contribute ideas and suggestions for continuous improvement on a regular basis.
• Undertake other activities of a similar nature that fall within the capabilities of the role, as directed by the leadership team.
• Understand that this job description provides a broad overview of the role and is not exhaustive in listing every task required.

Why Join Adare Manor?

At Adare Manor, we believe in exceptional experiences - not just for our guests, but for our team too. We offer:

• Competitive salary and benefits package
• Perks and experiences that are uniquely tailored to our team, reflecting the extraordinary setting and spirit of Adare Manor
• A supportive, collaborative, and dynamic team environment
• Opportunities for learning, growth, and career development
• Access to wellbeing initiatives, events, and team recognition programmes

The chance to be part of one of the most iconic hospitality teams in the world If you're ready to make a meaningful impact and help us shape the future of Food & Beverage at Adare Manor, we'd love to hear from you. Adare Manor is an equal opportunity employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds.